Shipping Policy

1. Order Processing

At Montreal Kate, we handle each order with care to ensure quality and precision. Please allow 1–3 business days for processing before your order is dispatched. Orders placed on weekends or public holidays will be processed on the following business day.

2. Delivery Time

Our standard delivery timeframe is 5–15 business days, depending on your location. We partner with trusted carriers to ensure your new wardrobe additions reach you safely. Once your order has been dispatched, you will receive an email containing your tracking information so you can follow its journey.

3. Shipping Fees

We are pleased to offer complimentary shipping on all orders, with no minimum purchase required. Every package is delivered directly to your door at no extra cost.

4. Order Placement

Placing an order is simple and secure:

• Select your desired items and add them to your shopping cart.

• Proceed to checkout and carefully review your shipping details.

• Choose your preferred payment method. All transactions are processed through our secure, SSL-encrypted system.

• Once your order is complete, you will receive a confirmation email for your records.

5. Delays & Availability

Please note that delivery times may vary slightly during peak seasons or due to unforeseen global shipping delays. We are committed to ensuring your order arrives as swiftly as possible and will do our best to keep you informed every step of the way.

6. Customer Care

If you need any personalized assistance or have questions about your delivery, please do not hesitate to reach out. You can contact our Customer Care team at info@montrealkate.com. We are always happy to help.