Careers at Montreal Kate

Join Our Growing Team! At Montreal Kate, we believe that elegance and comfort should go hand in hand. We are a fast-growing online boutique dedicated to providing Canadian women with high-quality, beautifully fitting fashion. Behind our beautiful collections and warm customer service is a passionate team—and we are always looking for talented individuals to join us!

Job Vacancy: Graphic Designer

Are you a creative and passionate Graphic Designer looking for a new challenge in the dynamic world of e-commerce? Then we are looking for you!

Montreal Kate is seeking a talented Graphic Designer to join our team. In this role, you will be responsible for creating visually appealing, elegant, and effective designs that resonate with our mature, style-conscious audience.

Responsibilities:

• Design attractive and user-friendly graphic elements for our website, including elegant banners, polished product images, and other visual content.

• Create high-quality marketing materials for various channels, such as social media, email campaigns, and online advertisements.

• Enhance the user experience through thoughtful designs that reflect the sophisticated yet accessible nature of the Montreal Kate brand.

• Collaborate closely with the marketing team to develop creative concepts and turn them into beautiful visual content that speaks directly to our Canadian customers.

• Ensure absolute consistency in our brand image and verify that all designs adhere to our established brand guidelines.

Requirements:

• Proven experience as a Graphic Designer, preferably in an e-commerce or fashion environment.

• Excellent skills with graphic design software such as Adobe Photoshop, Illustrator, and/or other relevant design tools.

• A strong sense of aesthetics, an understanding of elegant typography, and meticulous attention to detail.

• Ability to manage multiple projects under tight deadlines in a fast-paced environment.

• Good communication skills and the ability to collaborate effectively with various teams.

• A strong portfolio showcasing examples of previous design projects (fashion or lifestyle preferred).

Benefits:

• The opportunity to be a key player in a dynamic and growing international e-commerce company.

• The chance to further develop your creative skills and make a significant, visible impact on our brand image.

• Competitive salary and additional benefits.

• Flexible working hours and the possibility of remote work.

• An inspiring, supportive work environment with talented and driven colleagues.

How to Apply: If you are excited about the idea of joining our creative team and meet the requirements above, please send your CV and your portfolio to info@montrealkate.com.

Job Vacancy: E-Commerce Customer Care Specialist

(Let op: Aangezien je een online boutique bent, heb ik de rol van 'Retail Sales Associate' die in de winkel staat, aangepast naar een online adviseur/klantenservice rol. Dit is veel logischer voor een dropshipping/online webshop en wekt enorm veel vertrouwen over jullie "persoonlijke service".)

Are you passionate about fashion and do you have a keen eye for detail? Do you love helping women find clothing that makes them feel confident, comfortable, and beautiful? Then we are looking for you!

Montreal Kate is seeking an enthusiastic and empathetic E-Commerce Customer Care Specialist to join our online team. In this role, you will be the warm, welcoming voice of our brand, responsible for providing tailored advice and creating an excellent digital shopping experience for our customers.

Responsibilities:

• Communicate with our customers via email and online chat, providing them with warm, personal, and expert advice on our collections.

• Assist customers in choosing the right size and "forgiving fit", ensuring every woman feels confident in her purchase.

• Answer customer inquiries regarding orders, shipping, and returns with patience and professionalism, ensuring every issue is resolved beautifully.

• Support daily online store activities and liaise with our fulfillment partners to ensure a smooth delivery process.

• Help gather customer feedback to improve our product lines and overall shopping experience.

Requirements:

• Experience in customer service or retail, preferably within the women's fashion industry.

• Exceptional written communication skills with a friendly, patient, and highly professional tone.

• A genuine passion for fashion, specifically understanding the needs of women seeking comfortable, elegant clothing.

• The ability to provide tailored styling advice remotely.

• Flexibility to work in a dynamic e-commerce environment.

Benefits:

• Work in a stylish, inspiring, and digital-first environment focused on women's fashion.

• The opportunity to share your passion for style and truly help customers look and feel their best.

• Competitive salary and good additional benefits.

• A close-knit remote team of colleagues and a highly positive working atmosphere.

• Opportunities for personal development and growth within the e-commerce fashion industry.

How to Apply: Are you excited about the opportunity to join our customer care team and do you have a passion for fashion and helping others? Please send your CV and a brief cover letter to info@montrealkate.com. We look forward to hearing from you!